Quality- and environmental policy

Quality- and environmental policy
ISO9001ISO14001-1024x554

The work on quality and environment in ACE Logistics Estonia is based on the following principles:

  • We offer our customers a wide range of logistic services in the field of air-, sea- and roadfreight, that comply with the quality- and environmental management systems;
  • Our offers are in accordance with our customers’ needs and our possibilities, we do not rise excessive expectations that we may not be able to fulfill;
  • We consider of extreme importance keeping the customer informed at different stages of service provision and follow the principle of supplying the customer with more information than expected rather than less;
  • We follow national and international agreements and regulations in our quality- and environment related work. We expect the same from our contractual partners and sub-providers;
  • Our employees are highly qualified service minded professionals;
  • We rise the awareness of our employees and couriers in the field of environmental sustainability;
  • The services are provided in a manner that ensures harmony between the fulfillment of customers’ needs, economic efficiency of the company and sparing use of environmental resources;
  • With the help of employees, the Management is constantly improving the work procedures to ensure constant and increasing satisfaction of the customers, owners and employees.

Copyright 2019 ACE Logistics Latvia SIA ace@ace.lv